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Alan Jeffers is Owner & Principal Consultant
Jeffers started his career in the airline industry in 1975 and since then
has enjoyed a high-profile career within the Travel & Hospitality Industries. He joined Utell International in 1990 and
soon assumed the role of Director of Customer Operations overseeing the operations, sales and account management functions
for Utell throughout the region. When Utell merged with Anasazi to form REZsolutions in 1997, Jeffers left the company to
set up his own business Sackville Solutions which he still owns and runs today. In January 2000 Jeffers was asked to return
to REZsolutions and assist with a due diligence process, while the company was being acquired by Pegasus Solutions. Jeffers was then later named as Chief Operating Officer - Utell Hotels & Resorts, where his core skills of assembling and leading effective start-up service based teams, implementing modern principals to
manage and underpin change along with enabling business and process reviews were widely utilised.
Today he works with independent commercial and public sector organisations as well as the Hospitality & Travel Business, providing a number of business support and mentoring initiatives to groups and individuals during times of change and uncertainty. Activities include organisational re-design, operational efficiency reviews, call centre consolidation, 'in-shoring' and relocation, service delivery design, start-up and implementation.
Jeffers is a Fellow at The Royal Society for the encouragement of Arts, Manufacturers & Commerce, (RSA), and has also collaborated with the National Endowment for Science, Technology and the Arts, (NESTA), where he has provided business training, support and mentoring to individuals as part of the Creative Pioneers Programme, supporting creative individuals who are in the early stages of their careers. He also serves as a Non-Executive Board member of LikeCube®, an innovative technology company that combines proprietary semantic web technologies with a state-of-the-art recommender system.
Today he works with independent commercial and public sector organisations as well as the Hospitality & Travel Business, providing a number of business support and mentoring initiatives to groups and individuals during times of change and uncertainty. Activities include organisational re-design, operational efficiency reviews, call centre consolidation, 'in-shoring' and relocation, service delivery design, start-up and implementation.
Jeffers is a Fellow at The Royal Society for the encouragement of Arts, Manufacturers & Commerce, (RSA), and has also collaborated with the National Endowment for Science, Technology and the Arts, (NESTA), where he has provided business training, support and mentoring to individuals as part of the Creative Pioneers Programme, supporting creative individuals who are in the early stages of their careers. He also serves as a Non-Executive Board member of LikeCube®, an innovative technology company that combines proprietary semantic web technologies with a state-of-the-art recommender system.
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